Privacy Notice

This section of our website is designed to help you understand what we do with information about you, referred to as “personal data”.

If you have any questions or concerns about the information on this page, or about what we do with your personal data, you should email us at, or write to us at the above address, for the attention of the Data Protection Manager.

In each case, you have certain rights, including how to get a copy of your data, how to get it corrected or deleted and how to complain. These rights are set out in more detail below.

Misrepresentation Act

Important notice relating to the Misrepresentation Act 1967 and the Property Misdescriptions Act 1991: (i) the particulars are set out as a general outline only for guidance of intending purchasers or lessees and do not constitute, nor constitute part of, an offer or contract (ii) all descriptions, dimensions, references to condition and necessary permission for use and occupation, and other details are given in good faith and are believed to be correct, but any intending purchasers or occupiers should not rely on them as statements or representations of fact, but must satisfy themselves by inspection or otherwise as to the correctness of each of them. Computer generated images are for illustrative purposes only.

We will collect information from you when you visit the website and register your interest in one of our properties.

Who is the data controller of the information we collect

The data controller of your information is Pontsarn Investments Ltd (company number 611070) of 33 Cavendish Square, London, W1G 0PW, which is the property management company of Great Portland Estates plc (company number 00596137) of 33 Cavendish Square, London, W1G 0PW.

The information we collect about you and why we collect it

To enable us to monitor and improve our website, we gather and record on our servers certain information about all users who visit the website, including without limitation, details of the operating system, browser version, internet service provider, domain name and IP address of the user, the URL which a user has come from, the parts of our website visited and the date and length of each visit (“collected information”).

We use certain cookies (small files containing information about you which are stored on your hard drive by our browser) to monitor your use of the website. We use the following cookies on our website:

cookieconsent_status Cookie pop-up functionality 3 months Performance
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. Analytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. 1 day Analytics
_gat_UA-149408684-2 This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 1 minute Performance

The website may contain links to other websites which are outside our control and are not covered by this Privacy Notice. We are not responsible or liable for these websites, their privacy policies or their use of your personal information. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours. We strongly recommend that you read the privacy notices of each and every website that collects personally identifiable information from you.

There are inherent security risks of transmitting information on-line over the Internet. By transmitting your personal data to the website you accept these inherent risks and understand that such transmission is entirely at your own risk. Once we have received your personal information, we will take practicable and reasonable steps to protect your personal information and to try to prevent unauthorised access.

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Who we share it with

We only share the information we collect with our suppliers to the extent it is necessary for them to perform their services to us. Most notably this will be with the provider of this website.

The legal basis for processing it

You have agreed to us placing cookies by consent – by using our website you agree that we may place cookies on your computer or device (as describe above). Most web browsers allow some control of most cookies through the use of browser settings. If you want to find out more information about cookies including how to control what cookies are put on your computer or device and how to delete them then visit If you would like to opt out of being tracked by Google Analytics then visit

How long your information is retained

Please refer to the “expires” column in the table in the information we collect about you and why we collect it section above.

Other countries your information is transferred to, and how we safeguard your rights when we do so

We do not transfer any of this information to other countries.

Automated decisions taken about you

We do not make automated decisions using this information.

Your rights

The law gives you certain rights in respect of the information that we hold about you. Below is a short overview of those rights.

  • With some exceptions designed to protect the rights of others, you have the right to a copy of the personal data that we hold about you. We (or the agent) may make a reasonable charge for additional copies of that data beyond the first copy, based on administrative costs of dealing with it. Where the data is data that you have given to us, you have the right to receive your copy of it in a common electronic format, and to provide copies of it to other people if you wish.
  • You have the right to have the personal data held about you corrected if it is factually inaccurate.
  • In some limited circumstances, you have the right to have personal data that held about you erased (“the right to be forgotten”). This right is not generally available where we still have a valid legal reason to keep the data (for example, for security reasons or because we are obliged to do so by law).
  • You have the right to require us to stop the use of your personal data to send you marketing information.
  • You also have the right in some circumstances to request that temporary restrictions are placed on how your personal data is processed, for example, if you contest its accuracy or where it is processed on the basis of legitimate interests and you contest the assessment that the legitimate interest overrides your rights.
  • If the personal data is processed on the basis of consent, you have the right to withdraw that consent at any time, in which case the processing will stop unless the data controller has another legal basis on which to continue to process it.

If you want to stop being sent information, the quickest and most efficient way is to use the provided “unsubscribe” links in communications (although you can contact us, or the agent, direct if you prefer, please see the paragraphs below for contact details).

Otherwise, if you want to exercise your rights in respect of your personal data against us, the best way to do so is to contact us by email on or to write to us at 33 Cavendish Square, London, W1G 0PW for the attention of the Data Protection Manager. In order to protect your privacy, we may ask you to prove your identity before we take any steps in response to such a request.

If you wish to exercise your rights against our agents, please contact them at:

You also have the right to lodge a complaint about our handling of your personal data with the Information Commissioner’s Office via You can contact them on 0303 123 1113.

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